Cash Application Specialist - Duluth, GA and Tampa ,FL

UnitedHealth Group US - Duluth, GA
Position Description

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.

If you want to achieve more in your mission of health care, you have to be really smart about the business

of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.

Positions in this function prepare and maintain records of accounts receivable, including receipts, claims and overdue invoices. Applies all incoming cash receipts and wire payments to the appropriate general ledger accounts. Computes interest charges, processes refunds and related items. Performs periodic and month - end balancing and reporting activities.

Primary Responsibilities:

  • Accurately and efficiently post payments into the Accounts Receivable systems according to the department policies and procedures

  • Refund research

  • Work with carriers, third - party insurers, and other internal departments in tracking the progress of payments to resolve unapplied and misapplied cash issues in accordance with current policy and procedures

  • Research and resolve discrepancies between cash receipts, invoice files, and patient information for posting processes

  • Respond to inquiries by both internal and external customers promptly regarding payments, adjustments and refunds

  • Process and prepare refunds for approval by Senior Management for carriers and submission to Accounts Payable for processing

  • Post adjustments for various departments timely and accurately

  • Research and follow - up on any issues within the department

  • Maintain patient privacy and confidentiality under requirements of federal and state law, including HIPAA, and in accordance with Optum’s policy

  • Ability to multi-task and manage multiple projects

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