ITS Solution Partner, R&D

Zoetis - Portage, MI

Position Responsibilities:

  • Develop strategic and tactical solutions in support of assigned R&D functional lines (e.g. PharmSci, Global Biologics, etc) as well as across VMRD and Zoetis, where applicable
  • Gather and refine ideas with estimates for New Demand projects to enable selection, prioritization and execution of projects that align with strategic and tactical priorities
  • Perform business analysis to document user stories and acceptance criteria for projects to ensure that delivered solutions meet user needs
  • Manage project execution to deliver solutions to meet established timelines
  • Manage finance components such as contracts, purchase order and accruals associated with projects to ensure projects meet approved budgets and conform to financial/legal requirements
  • Communicate IT-related information to Colleagues in assigned functional lines as required
  • Coordinate with ITS Support and Engineering to help resolve tickets that are not covered by standard support queue resources (e.g. Level 3 or 4 tickets)
  • Liaise between R&D and ITS Colleagues by translating both scientific and technical issues in a manner that is accessible to both
  • Lead projects to successful conclusions by actively managing project backlog and sprint execution to meet expected deadlines
  • Build effective project teams by use of active facilitation techniques to focus on issues over personalities
  • Document user requirements and other project deliverables as required to ensure successful delivery
  • Manage contractual and financial project elements
  • Delegate relevant technical and business tasks to the appropriate resources as required


Education and Experience:

  • Bachelor’s degree in Information Technology, Computer Science, Life Sciences or related field, or equivalent education and work experience is required
  • 6+ years of relevant experience (e.g. performing business analysis, managing IT-related R&D projects)
  • Experience utilizing multiple vendors and/or departments for service and support activities
  • Excellent interpersonal and communication skills with the ability to build relationships

Technical Skills:

  • Strong experience supporting R&D IT solutions
  • Strong experience working with multiple teams on a
    single project
  • Strong experience communicating project progress and milestone achievements
  • Experience in coordinating activities with multidisciplinary teams distributed across different geographical locations and time zones
Full timeRegularColleagueZoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at *************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of “”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
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