Wellness Clinic Operations Manager - Salt Lake City, UT

UnitedHealth Group US - Salt Lake City, UT
Position Description

This position is responsible for leading non-clinical and clinical professionals in a patient-facing environment. The individual will be responsible increasing clinical visits and getting our vision and brand in the community.

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The Wellness Clinic Operations Manager is responsible for managing clinical employees, both medical assistants and advanced practice clinicians in the day - to - day care of patients. Additionally, this role manages relationships with the Salt Lake County Aging Senior Centers and ensures we are positively impacting the community. The Manager is will be responsible for overseeing and participating in day to day clinical care of patients. Employees are involved in direct patient care (in a clinic, in

- home care, etc.). This function is responsible for the management of clinical staff in any number of clinics. Responsibilities may include overseeing the management of the Nursing and Provider populations.

*Standard Hours: Mon.-Fri., 8am-5pm, no nights weekends or holidays. Up to 70% travel is required to our Sandy and West Valley City locations*

  • Provides leadership to and is accountable for the performance of managers and /or senior level professional staff

  • Impact of work is most often at the operational or local business unit or market level

  • Innovative programming that supports OptumCare members in obtaining visits in Wellness / senior Centers

  • Collaboration with UT team to improve coding and documentation, HEDIS, CAHPS and HOS results

  • Collaboration with Nevada Outreach team in monitoring and management of patient outreach processes

  • Management of APC’s and clinical teams to meet the demands of patient care in day - to - day activities

  • Management of Salt Lake County Aging Center Relationship

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