Front Desk Associate

Black Exclusive Group - West Hollywood, CA
$16 an hour

Black Exclusive is hiring:

Job brief

We are looking for a pleasant Front Desk Representative to undertake all front desk activities at a high upscale residential property in West Holywood.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Please apply only if you can accommodate this requirement.

Job Type: Full-time

Job Type: Full-time

Salary: $16.00 /hour

Experience:

  • Front Desk: 1 year (Preferred)
  • Customer Service: 3 years (Preferred)
  • hospitality: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Additional Compensation:

  • Bonuses
  • Store Discounts
  • Other forms

Work Location:

  • One location

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative
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