Receptionist / Customer Service Assistant

Culver City Dental - Culver City, CA
$13 - $16 an hour

Receptionist position in a Dental Office.

Initially the main responsibility will be to properly answer the phone.

More responsibilities will follow as training continues.

You will be one of the First people that our patients will meet.

We expect you to be well organized, well spoken, and have the ability to provide great customer service to all of our patients.

You will have specific duties which will be discussed during a potential interview.

Other duties will include: scheduling patients and organizing charts.

Currently, we are looking for 25-35 hours per week.

Job Types: Full-time, Part-time

Salary: $13.00 to $16.00 /hour

Experience:

  • Customer Service: 1 year (Preferred)
  • dental field: 1 year (Preferred)

Location:

  • Culver City, CA (Required)

Language:

  • Spanish (Preferred)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Work environment:

  • Front desk

Communication method(s) used:

  • Email
  • Phone
  • In person

Hours per week:

  • 30-39

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Team Environment:

  • Working with a team

Job Tasks:

  • Answering customer questions
  • Troubleshooting and solving problems
  • Scheduling appointments

Physical Demands:

  • Use a computer for the majority of a work shift

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
  • A good first job for someone who is just entering or re-entering the workforce with limited experience or education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
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