Academic Program Manager I

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Under the leadership of the Vice Provost for Undergraduate Education and Student Success, the Office of Undergraduate Education and Student Success (OUESS) enriches undergraduate education and empowers students to succeed. We engage in collaborative development and delivery of transformative learning experiences, and we continuously pursue initiatives to foster success for all students. We do this through the efforts of our faculty, staff, and students. Visit www.oue.gatech.edu.

The Leaders in Progress and Service Program (LP&SP) is housed within OUESS in the Undergraduate Curriculum unit led by the Associate Vice Provost for Undergraduate Education and Student Success. The LP&SP was developed as Georgia Tech's 2025 Quality Enhancement Plan (QEP), and, under the leadership of the Faculty Director, LP&SP, will deliver a program, available to all undergraduates, that is intentionally designed for transformative impact: to prepare our students to exemplify the leaders envisioned in our mission and motto.

Note on working time
This position must be available to work standard GT business hours M-F, 8-5 (or 7-4 or 9-6), as well as some evenings and weekends based on student programming needs, with advance notice. We are looking for hardworking professionals who are dedicated to undergraduate education and who make students their top priority to join our talented, energetic, and creative LP&SP team.

Oversee administrative and logistical support to assigned degreed and/or non-degreed academic program offerings of an Institute academic unit. Facilitate the various actions required to successfully offer and conduct academic programs. These actions may range from student recruitment and retention to program development. May be responsible for setting employee goals, assessing performance and providing feedback and making pay recommendations. This position will interact on a consistent basis with: academic administrators, faculty members, prospective students, enrolled students. This position typically will advise and counsel: prospects, students. This position will supervise: May supervise academic advising and administrative staff members.

Job Duty 1 -
Coordinate the application process through response to prospect inquires, scheduling interviews, maintaining applicant records, etc.

Job Duty 2 -
Oversee student recruitment/program promotional event preparation.

Job Duty 3 -
Supervise/provide advice for students and prospective students regarding assigned program offerings and academic progress.

Job Duty 4 -
Prepare and disseminate communications materials regarding programs.

Job Duty 5 -
Develop and administer program budget.

Job Duty 6 -
Prepare reports related to program performance.

Job Duty 7 -
Review program processes and procedures, recommend modifications as appropriate.

Job Duty 8 -
May plan and supervise daily staff work activities.

Job Duty 9 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Academic Affairs, Business Management, Education or related field or equivalent combination of education and experience

Required Experience
Five to six years of job related experience

Master's Degree or equivalent combination of education and experience in any field related to position duties (see Other Information section below).

Skills in data reporting, student tracking software, and learning management systems (e.g. Canvas); interpersonal skills in student support and advisement, problem-solving, perspective-taking, and effective collaboration with teams.

SKILLS
This job requires knowledge and skills related to educational program management and administration; supervision , customer service, oral and written communications; organization; multi-tasking; maintaining accounting records; and, use of basic and specialized computer applications.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Additional duties related to the position include the following:
Reporting to the Faculty Director, Leaders in Progress and Service Program (LP&SP), developed as Georgia Tech's next Quality Enhancement Plan (QEP), the Academic Program Manager (APM) will serve as advisor and first point of contact for students pursuing the proposed Leader in Progress and Service graduation distinction, including advising students on immersive learning options and opportunities.

The APM will also work with the Faculty Director and Senior Program and Operations Manager in student recruiting efforts for the LP&SP and will staff information tables and information sessions at FASET orientation and other events. In addition, the APM will work with the Faculty Director and LP&SP leadership to develop and implement the process for approving and tracking student participation in all components of the LP&SP. The APM will serve as the primary liaison with the Office of Information Technology for day-to-day operations of the tracking software. The APM, in collaboration with the QEP Assessment Manager, will also manage the process by which student artifacts are collected and transmitted to the Office of Academic Effectiveness for assessment. The APM will work with students to ensure they are on track to meet the requirements for the proposed Leader in Progress and Service graduation distinction and to confirm completion of the program requirements.

The APM can expect to be called upon to interact with students, the QEP leadership team, OUESS faculty and staff, academic advisors, technical support, the Registrar's Office, and other units at Georgia Tech.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening

Job grade: A8

Salary range: $55,029.00 - $74,000.00

Location: Atlanta, GA