Are you a dependable, detail-oriented professional who thrives in a supportive role? Do you enjoy being the go-to person who helps keep things running smoothly behind the scenes?
The Federation of State Massage Therapy Boards (FSMTB) is seeking a highly organized and proactive Administrative Assistant to join our team. This role is essential to ensuring the seamless day-to-day operations of the organization and will provide vital support across departments. You’ll have the opportunity to make a real impact through your attention to detail, strong communication skills, and commitment to excellent service.
This is a great opportunity for someone who values working in a mission-driven environment where professionalism, reliability, and collaboration are key.
Primary Responsibilities
- Provide administrative support to the Executive Director
- Professionally, calmly, and courteously respond to callers—some of whom speak English as a second language
- Manage multiple tasks and assignments simultaneously while maintaining the highest level of confidentiality
- Prepare interoffice and external correspondence in final form
- Schedule and provide support for meetings, conferences, travel, etc.
- Assemble, maintain, and update files that may contain highly confidential and sensitive information.
- Take and distribute minutes as requested
- Produce materials for the executive team
- Provide additional administrative support to necessary departments, as assigned
- Accurately process incoming mail and deliveries
- Provide logistical support for external relations efforts, including meeting preparation
- Maintain organized, complete, and secure office files
- Effectively communicate with stakeholders through professional email correspondence
- Manage office supplies and maintain shared work areas
- Accurately fulfill publication orders and coordinate shipping logistics
- Handle sensitive and confidential information with discretion and professionalism
- Provide administrative support to all FSMTB programs and departments as needed
- Demonstrate fluency with Microsoft Office tools and comfort with digital systems and productivity platforms
What We’re Looking For
- Excellent customer service and communication skills
- Consistently demonstrate professionalism and diplomacy
- Strong attention to detail and a high degree of accuracy
- Professional demeanor with strong interpersonal and team collaboration skills
- Ability to remain calm and composed when assisting confused or frustrated individuals
- Strong organizational skills; able to manage multiple projects and interruptions gracefully
- Self-starter who is open to supervision and constructive feedback
- Good judgment and the ability to handle confidential information appropriately
- Comfortable lifting up to 30 lbs and managing physical office needs
- Confident phone presence with clear speaking and listening skills
Helpful Skills & Experience
- Prior customer service and office administration experience
- Ability to interact professionally with board members, volunteers, and external partners
- Adaptable and able to respond to shifting priorities with a positive attitude
- Bachelor’s degree preferred
About FSMTB
The Federation of State Massage Therapy Boards (FSMTB) is a 501(c)(3) nonprofit organization. Our mission is to support our member boards in their work to ensure the public is protected by safe and competent massage therapy professionals. All revenue supports FSMTB programs and services—including the Massage & Bodywork Licensing Examination (MBLEx)—to advance the quality and consistency of massage therapy regulation across the U.S.
If you’re excited to contribute your skills in a meaningful way and be part of a collaborative, purpose-driven team, we want to hear from you!
To Apply:
To Apply:
Please submit your resume, salary requirements, and a letter of interest to hr@fsmtb.org. Be sure to include “Administrative Assistant” in the subject line of your application.
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person