Advertising & Marketing Production Manager

Primary duties and responsibilities include, but are not limited to, the following:

• Ensure the production processes from beginning to end (job request to final delivery), is efficiently executed with positive results.
• Evaluate job requests for completeness, and follow-up with requestor to fill in details as needed including:

• Initiate projects within project management tool including:

• Manage and maintain positive relationships with internal clients including:

• Manage and maintain positive relationship with external vendors including:

• Coordinate with department directors, brand managers and/or senior staff to establish deadlines, objectives, etc.
• Manage maintenance of up-to date and accurate content throughout the property (e.g., signage) and on digital channels (e.g., website).
• Act as main point of contact for production talent for project-related.
• Ensure the most effective use of existing and future project and resource management solutions and procedures in the studio.
• Manage direct reports: Advertising and Marketing Coordinator, Advertising and Marketing Content Specialist.
• Manage the payment cycle from initial vendor estimate/quote, through to successful settlement of invoices including:

• Manage large-format print production facility including training and scheduling regular maintenance.
• Manage digital signage system including:

• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Strong understanding of advertising and marketing deliverables (print, digital, signage, etc.).
• Proficiency in project management tools (e.g., Asana, Trello, Wrike, Monday.com).
• Experience drafting project briefs, assigning tasks, and managing timelines.
• Manage multiple projects simultaneously under tight deadlines.
• Excellent written and verbal communication skills.
• Collaborate with internal stakeholders, including department heads and brand managers.
• Professional demeanor with the ability to manage up and down the organizational structure.
• Familiarity with digital signage systems and content management platforms.
• Ability to troubleshoot and manage digital content player hardware and software.
• Experience with large-format print production and equipment maintenance.
• Proficiency in Microsoft Office Suite and Adobe Creative Cloud.
• Experience managing budgets, purchase orders and invoice tracking preferred.
• Ability to evaluate vendor quotes and ensure cost-effective solutions.
• Strong organizational skills for maintaining accurate records and tracking accruals.
• Experience managing direct reports and fostering team development preferred.
• Ability to align marketing production with broader business goals.
• Strategic thinker with a focus on process improvement and operational efficiency.
• Ability of complex reading, writing, math, and task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Business, Marketing, Advertising, or Communications is preferred.
• Minimum of 5 years’ Marketing/Advertising production experience is required preferably in a managerial role or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Experience managing cross-functional teams and external vendors preferred.

• While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking, reaching overhead, bending over, crouching, and kneeling during the duration of their shift.
• Must be able to push/pull 50lbs or less occasionally.
• The team member will constantly have repetitive use of both hands, frequent light grasping motions, and occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment.
• The noise level in the work environment is usually quiet to moderate.
• Team Member may be exposed to moving objects, solvents/oils, and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.