Assistant Community Manager

Homes of America (“HOA”), which was formed in 2020, is a nationwide owner and operator of manufactured housing communities. The firm is focused on opportunistically acquiring, improving, and operating manufactured housing communities in primary, secondary, and tertiary markets across the United States. Our leadership team has decades of experience acquiring, improving, and operating businesses and assets across a myriad of industries and asset classes. Homes of America is well on its way to becoming the country’s premier owner and operator of manufactured housing communities with one of the industry’s largest and most diverse portfolios. To date, HOA has invested in, and currently manages, approximately 15,500 home sites across 170 communities and 22 states.

Job Overview:

We are seeking a dedicated Assistant Community Manager who will sit at our Southern Estates community and assist our Community Manager with Southern and Meridian Estates MHP communities. The ideal candidate will have a strong background in property management, legal administrative tasks, and facilities management.

Position Summary:

The Assistant Community Manager is to assist the manager in effectively managing the assigned property. In the manager's absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Manager is solely responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

DUTIES AND RESPONSIBILITIES:
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

INCOME COLLECTION

• Maintains accurate resident records. Updates daily all rents, deposits, and application fees received by residents and applicants. Issue appropriate notices when necessary (e.g., overdue payments, eviction notices, returned check memos).
• Deposits all monies prior to bank closing each day.

RESIDENT RELATIONS

• Maintains a positive customer relations attitude.
• Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff. Will also inspect move-ins, move-outs, and vacancies when requested.
• Inspects with residents all move-in/move-outs.

MARKETING

• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Greets prospective clients, shows the property, and performs leasing duties as needed.
• Answers and manages incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and improving resident satisfaction.
• Conducts outreach marketing weekly or as assigned by the Manager.

ADMINISTRATIVE

· Updates required reports concerning move-out notices, activity, daily and provides information to the manager.

· Organizes and files all applicable reports, leases, and paperwork.

· Process move-ins and move-outs.

· Process all security deposit move-out reports.

· Accepts service requests from residents and routes to maintenance for prompt processing.

· Conducts service follow-up with residents when work is completed.

GENERAL

· Performs any additional duties assigned by the manager or property supervisor.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person