Assistant Manager
Employment Type: Full-time 30/40h
Pay: $14.00/hour, with opportunity for advancement to a managerial role and corresponding pay increase.
Location: In-Person at Clouds
Important: This is a FULL TIME JOB. If you are currently enrolled as a student or already have a part-time job and wish to work fewer than 30 hours per week, please apply to a part time position directly on our website at cloudsames.com under Career > Part-Time Jobs.
About Us
Clouds is a European-style coffee shop offering high-quality coffee, artisanal menu items, and a cozy atmosphere. We take pride in our exceptional service, expertly crafted beverages, and unique themed events that bring the community together. We are seeking a skilled and passionate applicant with willingness to grow.
Key Responsibilities
- Assist the Manager with daily operations and administrative tasks.
- Support front-of-house by preparing coffee drinks and other beverages, taking guest orders, serving food and beverages, and ensuring an exceptional guest experience from start to finish.
- Support back-of-house operations as needed to maintain smooth service.
- Lead and coordinate special events, themed services, and seasonal offerings.
- Train, mentor, and supervise employees to uphold Clouds’ standards of quality and service.
Qualifications
- Previous experience in a café, restaurant, sales, retail or customer service setting, with some supervisory or leadership experience preferred.
- Strong organizational, multitasking, and communication skills.
- Friendly, reliable, and team-oriented attitude with the ability to motivate and support others.
- Ability to handle a fast-paced, customer-focused environment with professionalism.
- Problem-solving skills and the ability to make sound decisions under pressure.
- Interest in or familiarity with European café culture is a plus.
Benefits
- Employee discounts on coffee and menu items.
- Opportunity to grow within the company.
- A vibrant, community-driven work environment.
Shift: 6 to 8-hour shifts
Work Location: In-person at Clouds.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Work Location: In person