About NYC Health + Hospitals
Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.
At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
9:00 A.M – 5:00 P.M
Duties & Responsibilities
Purpose of Position:
Under direction, develops, plans, coordinates and monitors professional and medical aspects related to the delivery of health care services and ensures the maintenance and attainment of quality care, as required under federal, state and local legislation. In collaboration with appropriate leadership, formulates and evaluates programs and projects of the Office and supervises the functional programming activities directed toward accomplishing departmental objectives.
Essential Duties and Responsibilities:
1. Formulates and develops methods and procedures for monitoring, evaluating, implementing and operating health care programs and services in assigned areas of responsibility to ensure attainment of quality care and to meet mandated legislative and administrative standards.
2. Monitors and coordinates the review processes of assigned health care programs to determine if programs are meeting the health care needs, objectives and goals established by the Department.
3. Coordinates functional activities of a Department and maintains liaison with internal and external sources.
4. Reviews experimental models and design for health care delivery systems to ensure delivery of quality care standards.
5. Provides guidance to health care settings for establishment and maintenance of utilization review, quality assurance and discharge planning programs, which comply with state, federal and The Joint Commission requirements and counsels to resolve operational issues.
6. Reviews city, state and federal regulations relating to compliance and advises personnel on compliance improvement for health care programs.
7. Designs and/or reviews performance audits and makes recommendations to improve effectiveness and assess quality standards of health care delivery.
8. Provides advisory and consultative services to System, health care settings and their staff, as needed, on matters affecting health care programs, standards, and services.
9. Advises Director and/or other appropriate leadership on policy and procedural changes, utilization and development of staff, implementation of productivity goals, and makes recommendations for improvements in the design of assigned health care programs.
10. Participates in meetings, may plan conferences, seminars with health care groups, medical and professional health care organizations and health care setting medical authorities related to special medical programs, health care standards and practices.
11. Supervises staff assigned to departmental activities or units and provides professional and administrative direction.
Minimum Qualifications
1. Master’s degree from an accredited college or university in Hospital, Health, Public or Business Administration, Healthcare Management, Public Health or a related discipline; and four (4) years of full-time, paid progressively responsible experience in hospital administration with an emphasis on the development and evaluation of health care delivery services; or
2. Bachelor’s degree from an accredited college or university in disciplines, as listed in #1 above; and five (5) years of full-time, paid experience, as described in #1 above.
Department Preferences
1. Assists the Director in the management, supervision, and coordination of activities of the Risk Management Department, ensuring compliance with regulatory requirements and organizational policies.
2. Supports the development and implementation of quality assurance programs, service goals, and priorities to enhance risk management effectiveness.
3. Partners with senior leadership and key stakeholders to advance risk management initiatives, ensuring alignment with the System’s mission, values, and objectives. Advises health care setting leadership on matters related to risk assessment and patient safety.
4. Develops and maintains collaborative relationships with the medical, nursing and ancillary departments within the healthcare setting to promote and facilitate the principals of risk management and patient safety.
5. Serves as a liaison to administrative and clinical staff, providing guidance to risk management issues with regulatory implications for the health care setting, personnel, and patients.
6. Investigates accidents, incidents, and safety-related matters, utilizing Root Cause Analysis where appropriate. Conducts analysis of incidents to identify contributing factors and recommend corrective actions to prevent recurrence. Requests and coordinates departmental reviews for cases requiring investigation and possible corrective actions.
7. Prepares narrative reports for all cases presented to the health care setting quality management bodies and provides follow-up. Is responsible for oversight of reporting to local, state, and federal regulatory agencies as required.
8. Assist in the preparation and monitoring of the fiscal year budget for risk management services, ensuring operations remain within budgetary guidelines. Collaborate with leadership to identify organizational needs and allocate resources effectively to support risk management initiatives.
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
How To Apply
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.