CHICAGO, IL, 60007, US
REMOTE-US
UNITED STATES OF AMERICA-INDIANA-INDIANAPOLIS
UNITED STATES OF AMERICA-MICHIGAN-KALAMAZOO
UNITED STATES OF AMERICA-MINNESOTA-MINNEAPOLIS
UNITED STATES OF AMERICA-WISCONSIN-MILWAUKEE
Job details
Work flexibility: Remote
Req ID: R544699
Employee type: Full Time
Job category: Customer Services
Travel: 50%
Relocation: No
Related content
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits
Job description
As an Associate Manager, Field Service, you will lead a diverse regional team of Field Technicians in the Midway Region of the US to develop their individual talents while driving the performance of the MedSurg and Neurotechnology Instrument Business Unit. 50% travel throughout IL, WI, IN, MN.
What You Will Do:
- You will lead a regional team of Field Service Technicians with a focus on development and professional growth within the Midway territory: IL, WI, IN, MN.
- Manage metrics to measure the growth and performance of the internal team and authorized service providers
- You will champion data analysis to drive insights and decision-making within a rapidly growing business
- Constantly analyze, refine, and iterate on internal processes to make them more efficient
What You Need:
Required:
- Bachelor’s degree required
- 6 years of relevant work experience
- Experience with SAP, Salesforce, and ServiceMax or equivalent ERP/CRM/FSM
Preferred:
- 2 years people leadership preferred
- Vendor management experience preferred
$87,600 - $143,600.00 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.