BOH Trainer:
At Chick-fil-A, trainers play a vital role in developing team members and upholding the brand's standards around food safety and quality. They are responsible for training new hires, ensuring they understand procedures, and helping them integrate into the Chick-fil-A culture. Trainers also play a role in the ongoing development of existing team members.
Here's a more detailed look at the trainer role:
Key Responsibilities:
Training New Hires: Trainers guide new team members through the initial onboarding process, covering operational procedures, food safety, and customer service.
Ensuring Operational Excellence: They ensure that all team members are adhering to Chick-fil-A's standards for food preparation, service, and cleanliness.
Building a Positive Culture: Trainers help foster a positive work environment by modeling the Chick-fil-A values and promoting teamwork.
Mentoring and Coaching: Trainers provide ongoing guidance and feedback to team members to help them improve their skills and performance.
Identifying and Addressing Training Needs: Trainers assess the training needs of team members and develop strategies to address any gaps.
Promoting Growth: Trainers play a key role in helping team members advance within the company by identifying opportunities for development and providing guidance.
Benefits of Being a Trainer:
Leadership Development: Trainers gain valuable leadership experience and skills that can be applied to future roles within Chick-fil-A or other organizations.
Personal Growth: The trainer role provides opportunities for personal and professional development, with training programs and mentorship available to help trainers advance their careers.
Positive Impact: Trainers have a direct impact on the success of the restaurant by ensuring team members are well-trained and motivated.
Potential for Advancement: The trainer role can be a stepping stone to higher leadership positions within the restaurant.
REQUIREMENTS
- Minimum of two (2) years of training experience, preferably in a food service setting
- Must be available to work on Friday and Saturday dinner shifts
- Must be available to work both day and night shifts for training purposes
- Must be at least 18 years of age upon hire date
- Must be eligible to work in the United States
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.