We are looking for an energetic customer service oriented team member to join our cafe/coffee shop!
Responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.
To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary + tips.
Responsibilities
- Greet customers as they enter
- Answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers
Skills
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person