Our Barista/ Coffee Shop Attendant will promote and sell merchandise and serve food and beverages in the coffee shop, ensuring an exceptional guest experience through outstanding service and excellent interpersonal communication.
Responsibilities
- Informs customers about the available food & beverage items available in the Coffee shop and provides customers with information about the hotel.
- Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures.
- Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program.
- Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Coffee shop.
- Responsible for proper operation of the Coffee shop to include opening on time and ensuring proper closing procedures.
- Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling to include cash drawer and bank.
- Assists with managing inventory by monitoring stocks and working with management to place orders.
- Accounts for all cash and secures money drops in accordance with hotel and company policies.
Education and Experience
- Must have at least 6 months of Coffee Shop or Barista experience
- Able to lift, push or pull up to 30 lbs unassisted
- Able to stand or walk for extended period of time, unassisted