Job Summary:
Beertenders serve as the face of Eleven Eleven Brewing Company, with the goal of ensuring that each guest has a positive, fun, and memorable experience while visiting the brewery. This individual will pour and serve beer, educate customers about our craft brews, and maintain a clean, friendly, and inviting taproom atmosphere.
Key Responsibilities:
- Greet and serve customers with enthusiasm and a high level of customer service
- Pour and serve beers and food
- Maintain cleanliness and organization of the taproom, bar area, and equipment
- Process payments, manage customer tabs, and balance the register at the end of shifts
- Assist with brewery events, tastings, and beer releases as needed
- Uphold and enforce state alcohol service laws and regulations
- Handle any customer concerns in a professional and positive manner
- Assist with inventory management
- Work collaboratively with other team members to create a welcoming environment for all visitors
- Assist with covering other shifts as needed
Qualifications:
- Previous experience as a beertender, bartender, or in a customer service role in the food and beverage industry preferred
- Passion for craft beer and willingness to learn
- Strong communication and interpersonal skills
- Ability to handle high-pressure situations with professionalism
- Must be 21 years of age or older
- Ability to stand for long periods and lift up to 50 lbs.
- Flexibility to work weekends, evenings, and holidays as needed
Benefits:
- Competitive pay, tips, and potential for growth within the company
- Opportunities to learn about craft beer and brewing
- Employee discounts on beer and merchandise
- Friendly and supportive work environment
Learn more about us and our award-winning beers: https://elevenelevenbrewing.com/
Job Type: Part-time
Pay: $15.00 - $24.30 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person