About Us
TMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring its innovation and purposeful disruption to the hospitality industry. As a forward-thinking hotel development and management company focused on elevating hospitality from a service to an experience through strategic development, investment, and brand creation, the group has two hotel brands, Bode and Drift, in addition to Buttonwood Farm & Winery that cater to the concept of social group travel and experiences. Bode, with a location in Nashville, redefines traditional travel by creating flexible spaces that expertly blend the style of vacation rental homes with the comforts and conveniences of a boutique hotel. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville on the horizon, is a modern hotel concept for independent and group travelers who value adventure and culture with minimalist yet intentional details and amenities.
Bode Hotel is home to the vibrant and cozy Dawn Cafe, just steps away from Downtown Nashville. Dawn Cafe is searching for a LEAD BARISTA to support our talented team!
About the role
The Lead Barista will be responsible for maintaining cafe standards when the Food & Beverage Manager is not present. Will assist in Training, Ordering and Quality Assurance of Cafe while taking on a more involved role in Hotel Operations.
What you'll do
Supervisory Responsibilities:
● Maintains standards set by Cafe Supervisor
● Assists in training of new staff
● Checks and signs off on deliveries
● Assists in the ordering of goods for the cafe
● Takes lead on hotel operations when no supervisor is present
● Assist with bar deliveries in the AM while no bar staff is present. Assist in put away Dawn/Sidebar deliveries
Hotel Operations
● Helps train and coach all existing and new employees on PMS system/Guest Check-In process
● Remains professional at all times in regards to Guest Relations
● Responds/Delegates all guest requests in a timely manner
● Stays on top of work chat throughout the day and assist’s hotel as needed ● Acts as Manager on Duty for the hotel side when no manager is present. Take ownership of issues and try to resolve them
Qualifications
● Excellent verbal communication skills.
● Excellent interpersonal and customer service skills.
● Strong organizational skills and attention to detail.
● Strong supervisory and leadership skills.
● Ability to prioritize tasks and to delegate them when appropriate.
● Proficient with Microsoft Office Suite or related software.