Breakfast Attendant responsible for set-up, maintenance, and clean up of complimentary breakfast and food service for meeting rooms, and ensuring guests are satisfied one hundred percent.
ESSENTIAL FUNCTIONS:
- Set up and maintain all food and beverage items during the complimentary breakfast, ensuring proper amounts and temperature.
- Provide personalized service to all guests.
- Greet all guests coming into food service areas. Check with guests to make sure that everything is to their liking.
- Always maintain clean public and work areas.
- Bus tables during food service times striving to keep all free tables ready.
- Refill condiments and supplies upon completion of shift.
- Clean any spills immediately. Maintain a neat buffet line.
- Keep coffee urns full.
- Upon completion of food service hours, undertake a full cleaning of the dining area and kitchen area.
- Wash dishes, as required.
- Maintain an inventory of all food products, china, glassware, cutlery, and linens. Reorder as necessary
- Assist in the preparation of menus for breakfast.
- Perform deep cleaning projects in the kitchen/work area as needed and maintain cleaning logs.
- Notify Manager of any problems such as food service preparation of delivery or comments of guests as to menu items.
- Courteously accommodate special requests of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.
- Know and follow hotel emergency procedures.
- Follow proper key control procedures for issued keys.
- Practice safe work habits, particularly regarding lifting techniques and spills.
- Order, shop for, prepare, and set-up foods for complimentary breakfast and meeting room or special guest functions.
- Providing information to guests about hotel services, facilities, and other amenities.
- Any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines
- Carry out any reasonable request by Management.