Business Office Assistant
Royale Gardens Health and Rehabilitation Center is part of the Volare Health portfolio of long-term care skilled nursing and short-term rehabilitation centers located in multiple states. We welcome our residents, their families, and our staff with warm hearts. While you make a difference in the daily lives of our residents, we support you with leading market wages and help guide you along your career path.
If you work well with several projects, know how to manage your time, and love the elderly, then we would love to have you on the team!
We offer great challenges and opportunities for personal fulfillment!
Responsibilities:
- Works collaboratively with the facility management team to ensure the financial, accounting, and risk management processes at the facility level office are consistent with company policy and procedures as well as with good business practice.
- Provides financial, administrative, and facility management support and coordination for a skilled nursing facility.
- Performs accounts receivables functions and maintains related records.
- Acts as a cashier and performs required duties.
- Leads resident/responsible party notification upon admissions and/or changes in coverage.
- Maintains facility collections per policy in conjunction with Office Manager.
- Prepares and assists in accounts receivable activities and reporting with Office Manager.
- Issues receipts to all persons paying cash and on request when paying by check.
- Records all charges and collections for accounts receivable aging.
- Analyzes the accounts receivable aging monthly and reports deliinquent accounts to the Business Office Manager and Administrator.
- Acquires information required for billing of the Medicaid and Medicare programs.
- On accounts covered by hospitalization insurance, Medicare, and Medicaid; in coordination with office manager; analyzes billings and submits notices of admission to insurance carriers or governmental agencies as determined by coverage.
- Prepares and forwards statements to residents whose cases have been rejected or on whose accounts there is a balance after coverage terminates.
- Maintains residents' trust fund under the Office Manager's guidance.
- Protects and safeguards the patient trust petty cash and the facility petty cash funds.
- Ensures all patients are aware of their financial responsibility and estimated charges upon admit and upon review or change.
- Provides a positive relationship with the Central Billing Office, Patient/Paitnet families, and insurance providers.
- Manages accounts receivable activities for the facilirt.
- Responsible for maintaining all functions of the business office. In conjunction with the Business Office Manager, Admissions Coordinator, maintains proper statistical information indicating the admission(s) and discharge(s) of residents daily.
- Other duties as assigned.
Qualifications:
- High school diploma.
- SNF experience required
- Insurance experience preferred.
- Communicate effectively in English.
- Moderate understanding of computer technology.
- Able to relate positively and favorably to residents, Insurance partners, families and to work cooperatively with other employees.
- Ability to pass drug screening, criminal background investigation, and reference inquiry.
- Related administrative experience at a level necessary to accomplish the job.
Benefits and Perks:
- Career advancement opportunities
- Health, Dental and Vision insurance options are available for you and your family.
- Company paid life insurance.
- Flexible Spending Account (FSA)
- Health savings account (HSA)
- Paid time off (PTO)
- Tuition reimbursement
- Unlimited referral bonuses and more!