You want it? We got it!!
Who is Focus?
Focus Services is a call center located in the heart of your home town. We utilize the latest technology and have a diverse and rewarding atmosphere. Focus employees receive daily recognition and are rewarded with sales bonuses, raffle prizes, cookouts, company parties, and other social/family events.
Why Focus?
Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way. As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere.
Join our Team!
Focus Services is seeking motivated, dependable individuals to join our team. Our employees enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package. Our employees are the most important part of our Focus Family and we are we are deeply invested in creating a culture of growth and progress for them.
Earning Potential
Bonus potential
Added incentives for performance, hours, etc.
Clearview point purchasing system
Responsibilities
Field inbound calls in a professional manner
Focus on Customer Retention
Respond to and resolve customer questions
Research possible solutions to customer issues
Sell / Up sell products on customer's account
Deescalate upset customers
Are you a good fit?
Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
The ability to type 25 wpm
Good numerical and analytical skills
Skill to communicate effectively with customers
Ability to handle a high stress environment
Willingness to work in a fast pace work environment
Ability to be proactive
Insurance BenefitsTime Off
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Reduced or Flexible Hours
Family Medical Leave
Financial Benefits
Excellent base wage
Daily / Weekly / Monthly Contests and Prizes
Scholarship Opportunities
Performance Bonus
PerksDiscounts
Employee Discounts
Company Social Events
On the JobContinuation Training
Professional Development/Advancement Opportunities
Volunteer Assistance Program
Referral Programs
Employee lunches and snacks
Charity events
Casual dress code
Tiered promotional opportunities based on performance
Individual and Team recognition
Check us out at www.focusservices.com to apply and learn more about our company history, culture, and values!