Overview:
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers in a fast-paced environment.
Responsibilities:
- Answer incoming calls from customers promptly and professionally
- Provide information about products and services, answer questions, and resolve any customer issues
- Perform data entry to update customer records accurately
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Handle customer inquiries via phone, email, or chat
- Assist with administrative tasks as needed
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you possess the skills mentioned above and are eager to provide exceptional customer service, we encourage you to apply for this exciting Call Center Representative position.
Qualifications
- Excellent communication skills in English and Spanish
- Strong customer service background with phone etiquette
- Proficient in data entry and analysis
- Multilingual abilities and bilingual proficiency in Spanish
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person