Job Description: Cannabis Retail Store Manager
Position Overview: We are seeking an experienced and dynamic Store Manager to lead and oversee the operations of our busy cannabis retail store. The ideal candidate will have a strong background in retail management, a deep understanding of the cannabis industry, and a passion for providing exceptional customer service. As the Store Manager, you will be responsible for ensuring the store's success by managing daily operations, fostering a positive and efficient work environment, and driving sales growth.
Responsibilities:
- Store Operations: Manage all aspects of store operations, including opening and closing procedures, inventory management, product displays, and cleanliness to ensure a seamless and inviting customer experience.
- Team Leadership: Recruit, train, and supervise a team of budtenders and support staff, providing ongoing guidance, coaching, and performance evaluations to maintain a high level of customer service and operational excellence.
- Compliance: Ensure strict adherence to all local and state cannabis regulations, including age verification, inventory tracking, and security protocols, to maintain a legal and compliant operation.
- Customer Service: Lead by example in delivering exceptional customer service, offering product knowledge, recommendations, and addressing customer inquiries and concerns in a professional and friendly manner.
- Sales and Revenue: Develop and implement strategies to achieve and exceed sales targets, analyze sales data, identify trends, and adjust inventory and promotional strategies accordingly.
- Inventory Management: Monitor inventory levels, place orders with suppliers, manage restocking, and oversee product rotation to ensure a diverse and well-stocked selection.
- Training and Development: Conduct ongoing training sessions for staff on product knowledge, customer service, compliance procedures, and sales techniques to enhance their skills and expertise.
- Marketing and Promotions: Collaborate with marketing teams to create and execute effective in-store promotions, events, and marketing campaigns that drive foot traffic and boost sales.
- Financial Management: Maintain accurate cash handling procedures, monitor expenses, and contribute to budget planning and cost control initiatives.
- Report Generation: Prepare regular reports on sales performance, inventory turnover, and other key performance indicators to senior management.
- Relationship Building: Cultivate positive relationships with suppliers, vendors, and local community members to enhance the store's reputation and networking opportunities.
- Security and Safety: Ensure the store's security measures are in place and followed, including surveillance systems, alarm systems, and employee safety protocols.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or related field (preferred).
- Proven experience (X+ years) in retail management, ideally within the cannabis industry or a similar regulated environment.
- Strong understanding of cannabis products, strains, consumption methods, and industry trends.
- Exceptional leadership and team management skills, with a track record of building and motivating high-performing teams.
- Knowledge of local and state cannabis regulations and compliance requirements.
- Excellent communication and interpersonal skills to interact with customers, staff, and stakeholders.
- Analytical mindset with the ability to interpret sales data and trends to make informed decisions.
- Proficient in using point-of-sale (POS) systems, inventory management software, and Microsoft Office suite.
- Ability to thrive in a fast-paced, ever-evolving industry and adapt to changing market conditions.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
If you're a dedicated, results-driven leader with a passion for cannabis and retail, we invite you to apply for this exciting opportunity to shape the success of our busy cannabis retail store. Join us in providing top-notch products and service to our valued customers while contributing to the growth of the cannabis industry.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person