Raindrop Car Wash is an organization fully committed to delivering a consistently excellent car washing experience. As part of our commitment to excellence, we strive to provide our customers with a friendly team, a clean and welcoming facility, and a high-quality wash on every visit.
The Car Wash Attendant operates the car wash facility by providing outstanding customer service, preparing vehicles for the tunnel, maintaining facility cleanliness, and—at higher levels—supporting account management and kiosk sales.
Primary Job Functions:
- Greet customers and explain services clearly and professionally.
- Maintain high standards for vehicle prep, loading, and lot organization.
- Clean and maintain vacuum areas, restock materials, and remove debris.
- Prep vehicles before they enter the wash tunnel.
- Complete all required training and certifications within designated timelines.
- Assist with minor troubleshooting and communicate equipment issues to supervisors.
- Follow all safety procedures and adhere to company policies.
Knowledge, Skills, Competencies, and Abilities:
- Strong interpersonal and communication skills.
- Friendly, honest, and energetic personality.
- Ability to work independently and as part of a team.
- Capable of standing, walking, and moving for extended periods.
- Comfortable working outdoors in various weather conditions.
- Able to lift at least 35 pounds safely.
- Detail-oriented with a commitment to cleanliness and customer experience.
- Willingness to learn, take direction, and adapt to new processes.
- Previous customer service or sales experience is not required, but beneficial.
Working Environment and Conditions:
This role requires working in an outdoor environment with exposure to moving vehicles and equipment. Employees must be prepared to work in varying weather conditions including heat, cold, rain, or wind. Personal protective equipment (PPE) may be required to prevent exposure to cleaning agents or other materials used on site.