The leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.
Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.
- Competitive wages
- Uniform/Scrub Allowance
- Monday ? Friday for most positions
- 7 Company Paid Holidays*
- Employee Medical coverage option as low as $25.00 per paycheck*
- Dental & Vision*
- Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
- 401(k) retirement plan
- Paid Time Off*
- Paid Sick Time
- Employee Assistance & Discount Programs
*Available to full-time, regular employees* - ** Restrictions may apply **
POSITION SUMMARY:
This position is responsible for maintaining, updating, reviewing, entering billing and documentation, device interrogations, transmissions and properly updating the patient?s charts for all cardiac device monitoring.
ESSENTIAL JOB DUTIES:
Cardiac Monitoring Devices - all devices and device companies
- Enroll, transfer, and remove patient profiles as needed for the specific devices.
- Ensure all necessary patients are participating in Cardiac Device Monitoring.
- Answer patient questions and concerns to provide the utmost patient care.
- Attaches transmissions and summary reports to chart.
- Manage and maintain remote Networks to include, verifying accurate documentation, reviewing transmissions, transmission frequency.
- Review events to determine if they need to be routed to a licensed provider.
- Communicate with device representatives as needed.
- Provide ongoing communication and education with patient as needed.
- Enter any billing charges as needed and defined by department protocols and procedures.
- Keep all providers updated in all device monitoring sites to include removing any providers that may have left the Practice or adding in any new prescribing providers.
- Assist with implanting of SCRM to include: order device per guidelines, block schedule, update excel spreadsheet, prepare necessary information for patients, prep exam room, print invoices and provide to Administration, work with APP Manager as needed.
- Complete EECP authorization form, contact patients regarding EECP start date and treatment, troubleshoot any machine issues.
- In office device checks: check daily, enter daily charges, follow up with device reps on missing information and attachments, flags for devices at ERI.
- Review and address any abnormal Events and Holters by downloading the document in the EMR and notify the physician.
- Other duties as assigned per the need of the organization and within scope of licensure.
Other daily functions and responsibilities
- Retrieves and responds to voicemail messages according to department protocols.
- Attempt call backs for each phone note in the ?Remotes? bucket.
- Responds to patient questions directly or by researching the correct information, utilizing department protocols and policies, seeking guidance from licensed professional and then respond back to patient in a timely manner.
- Creates phone notes and routes to appropriate person or department.