Position: Personal Injury Case Manager & Office Manager
The LaMarr Firm, PLLC—a nationally recognized personal injury and civil rights law firm—is actively seeking a seasoned Personal Injury Case/Office Manager & Office Manager to join our team. This full-time position is ideal for a high-performing professional who can seamlessly manage 100+ active personal injury cases while also overseeing key administrative operations and office policies.
This dual-role position requires exceptional organizational skills, initiative, and leadership. The ideal candidate will be experienced in pre-litigation case management, skilled in team coordination, and able to create and enforce internal procedures that promote operational excellence across the firm.
Key ResponsibilitiesCase Management Duties
- Manage a high-volume caseload of 100+ pre-litigation personal injury cases from intake to settlement.
- Maintain consistent, professional communication with clients regarding case updates and treatment status.
- Coordinate medical treatment schedules and ensure timely completion of care.
- Gather and organize medical records, bills, police reports, and all necessary documentation.
- Evaluate case readiness for demand and facilitate settlement discussions with attorneys.
- Identify and resolve case-related issues independently, escalating only when necessary.
- Provide oversight and mentorship to junior case managers and assist with stalled or complex files.
- Contribute to the creation and refinement of case workflows, SOPs, and performance benchmarks.
- Collaborate with attorneys, intake, and support staff to ensure seamless transitions and efficient case handling.
Office Management Duties
- Oversee day-to-day virtual office operations to ensure efficiency and policy compliance.
- Develop, implement, and maintain office policies and standard operating procedures.
- Manage and sort physical and electronic mail, ensuring prompt routing to the appropriate personnel.
- Monitor and coordinate intake process to ensure timely response and accurate client onboarding.
- Serve as the firm’s internal point of contact for administrative matters, systems, and compliance.
- Ensure accurate documentation of all internal processes and policy changes.
- Support onboarding and training for new team members on firm policies, case protocols, and software.
- Assist with vendor coordination, subscriptions, and technology platforms used by the firm.
Required Qualifications
- Minimum 5 years of experience in personal injury case management (pre-litigation focus).
- Proven track record of managing 100+ active cases simultaneously.
- Prior experience in an Office Manager, Team Lead, or Administrative Coordinator role.
- Demonstrated ability to lead and mentor junior staff and implement internal procedures.
- Prior remote work experience strongly preferred.
- Strong problem-solving, initiative, and independent decision-making skills.
- Excellent written and verbal communication.
- Familiarity with case management software (e.g., CasePeer, SmartAdvocate, Filevine, Clio).
- Proficiency in Microsoft Office and/or Google Workspace.
- Highly organized, detail-oriented, and deadline-driven.
- Bilingual in Spanish is a plus, but not required.
About The LaMarr Firm, PLLC
The LaMarr Firm, PLLC is a results-oriented law firm that prioritizes client advocacy and legal excellence. Known for handling complex personal injury and civil rights cases, we operate on a national scale and value a team that is as driven as it is compassionate. Join our team and help us deliver justice—case by case.
Job Type: Full-time
Pay: $48,000.00 - $52,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- How many years of Personal Injury Experience do you have?
Ability to Commute:
- Atlanta, GA 30339 (Required)
Ability to Relocate:
- Atlanta, GA 30339: Relocate before starting work (Required)
Work Location: In person