As a Frontline Member Service Representative, you’ll be responsible for delivering excellent customer service by assisting members with their purchasing decisions, locating merchandise, and resolving member issues efficiently.
- Promote products and services to enhance the shopping experience and meet sales goals.
- Assist members with transactions, ensuring smooth and accurate checkout processes.
- Provide support and information to help members find what they need, fostering a positive shopping environment.
- Address member concerns promptly and professionally to ensure satisfaction.
This role requires strong communication skills, a friendly attitude, and the ability to multi-task in a dynamic retail setting.