Assist the Service Operations Manager in overseeing front-end policies and procedures, ensuring smooth daily operations.
- Supervise cashier performance to maintain high standards of customer service and efficiency.
- Monitor and control labor costs to optimize staffing levels and operational productivity.
- Support customer relations initiatives to enhance overall shopping experience.
- Contribute to maintaining a positive work environment by guiding team members and ensuring adherence to company policies.
- Assist in training and development of staff to improve service quality.
This role requires strong leadership, communication skills, and a focus on operational excellence to ensure customer satisfaction and operational efficiency.