Spitzer Motor City CDJR in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Cashier / Receptionist receives payment for products or services sold by dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Flexible work schedule - 5 day work week!
- Ongoing training with Spitzer University
- Opportunities for advancement - we love to promote from within the organization!
- 401K with a 5% employer match
- Medical, dental, and vision insurance
- Generous paid time off - 80 hours after 1 year of service
- Paid uniforms and Name Badges
- Employee assistance program
- Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
- Greets customers at the cashier window in a pleasant and professional manner
- Answers incoming calls in a prompt, polite and professional manner
- Receives cash, checks and credit card payments from customer; receipts amount received
- Scanning and filing documents
- Answers customer questions about service performed or products purchased, or refers them to someone who can
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Maintains a professional appearance
- Keeps work area neat and clean
- Performs other related duties as assigned