Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your ability to communicate effectively and manage guest relations will be key to your success in this role.
Duties
- Greet and welcome guests as they arrive, ensuring they feel valued and appreciated.
- Manage the seating chart and assign tables based on guest preferences and restaurant capacity.
- Communicate wait times accurately to guests and provide updates as necessary.
- Utilize Aloha POS system to manage reservations and track guest seating.
- Assist with customer service inquiries, providing information about menu items and specials.
- Collaborate with the restaurant staff to ensure smooth operations during peak hours.
- Maintain cleanliness and organization of the host/host area.
- Help resolve any guest issues or concerns promptly, enhancing overall guest satisfaction.
Requirements
- Previous experience in guest services or customer service within a restaurant or hospitality setting is preferred.
- Strong communication skills with the ability to engage positively with guests.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for food service and hospitality, with a commitment to providing excellent guest relations.
- Flexibility to work evenings, weekends, and holidays as needed.
Join us as we strive to deliver exceptional dining experiences while fostering a supportive team environment!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person