Overview:
All Star Physical Therapy has an outstanding opportunity for a talented professional looking to advance in their administrative healthcare career as a Centralized Scheduling Coordinator. This position will provide national patient scheduling support via online chat, phone, email, text and fax with referral source interaction on the phone.
This is a Full-Time Remote experience with a working knowledge of health insurance benefits, and a customer-first philosophy that WOWS them EVERY TIME! If this sounds like you, and you have a friendly personality, a desire to work with the public, and a willingness to treat all patients with the utmost kindness and consideration, then please apply today. Working hours are 10am-6pm PST Monday thru Friday, with some variability based on volume/timing of patient scheduling. Previous Medical Office experience is required!
Our Full-Time Employees Enjoy these Amazing Benefits:
All Star Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Centralized Scheduling Coordinator to join our team!
All Star Physical Therapy has an outstanding opportunity for a talented professional looking to advance in their administrative healthcare career as a Centralized Scheduling Coordinator. This position will provide national patient scheduling support via online chat, phone, email, text and fax with referral source interaction on the phone.
This is a Full-Time Remote experience with a working knowledge of health insurance benefits, and a customer-first philosophy that WOWS them EVERY TIME! If this sounds like you, and you have a friendly personality, a desire to work with the public, and a willingness to treat all patients with the utmost kindness and consideration, then please apply today. Working hours are 10am-6pm PST Monday thru Friday, with some variability based on volume/timing of patient scheduling. Previous Medical Office experience is required!
Pay Rate: ~$18-$20/Hour
Our Full-Time Employees Enjoy these Amazing Benefits:
- Employee-centric work culture from the top, down!
- Medical, dental, vision, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life insurances
- Parental Perks
- And more!
- Coordinating incoming referrals
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Interaction with physicians offices on the phone
- Coordinating with various staff to ensure patient/customer requests are handled appropriately and timely.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance.
- Previous experience in healthcare office setting is Required
- Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care, a plus.
- Must be outgoing, self-motivated, and driven to succeed. Great at follow up and follow through.
- Excellent multi-tasker in a fast-paced environment.
- Excellent interpersonal and communication skills, including phone presence and in writing.
- Excellent organizational skills and experience.
- AmaZing! customer service ethic and high expectations for quality.
- Proficient using the latest versions of Outlook, Microsoft Word, Excel, and general office equipment.
- Quick to pick up on new technology and eager to learn and grow with this position.