General Information
City Oak Brook State/Province Illinois Country United States Department SALES SUPPORT Date Thursday, June 26, 2025 Working time Full-time Ref# 20036039 Job Level Individual Contributor Job Type Experienced Job Field SALES SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 39,960 Annual Base Salary Maximum 79,920 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.Description & Requirements
About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .
Job Description
At Xerox, we are redefining the workplace experience. We leverage our deep heritage in innovation to deliver essential workplace solutions that simplify how work gets done today. We are committed to excellence, innovation, and delivering value to our clients through cutting-edge technology and exceptional service.
Xerox is seeking a proactive and detail-oriented Client Sales Support Associate to join our high-performing team. In this critical role, you will support Client Executives by serving as a key liaison between our clients and internal departments—including Managed Services, Enterprise Sales, and Advanced Solutions. You’ll play a central role in enhancing client relationships, identifying technology solutions that align with business operations, and ensuring seamless communication and service delivery. The ideal candidate is a strong communicator, highly organized, and self-motivated, with the ability to thrive in a fast-paced, collaborative environment.
Primary Responsibilities
Serve as the communication bridge between Client Executives and internal departments to foster collaboration and operational efficiency.
Research client business operations to support the identification of technology solutions tailored to their needs.
Maintain and grow client relationships through regular, proactive communication and support.
Assist in the preparation of reports, proposals, and presentations to enhance client engagements.
Prioritize and respond to client inquiries via phone, email, and other channels regarding quotes, orders, specifications, and special pricing.
Troubleshoot client issues and provide expert-level assistance on technology-related questions.
Work with operations teams to create and update client account information in internal systems.
Provide regular updates and insights to Senior Client Executives and step in with support when needed.
Participate in ongoing company and vendor-led training sessions to stay informed on industry developments and product offerings.
Required Skills and Qualifications
Strong attention to detail with the ability to set and manage realistic expectations.
Excellent multitasking abilities in a high-volume, fast-moving work environment.
Clear and effective verbal and written communication skills.
Superior organizational and time-management skills.
Self-driven and motivated with a solution-oriented mindset.
Ability to build and maintain strong client relationships.
Capable of working independently and managing tasks with minimal supervision.
Why Join Xerox?
Opportunity to work with an industry leader and an innovative global team
Career growth and advancement within a supportive environment
Access to cutting-edge training, tools, and technologies
Competitive compensation and benefits package
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