Description
Medical Assistant:
Our mission at Odessa Memorial Healthcare Center is to bring caring, quality healthcare to our community. It is our vision to provide well-rounded, individualized and excellent care to you and your family for generations to come. The following values serve as the root of our mission, and are what we believe to be key in driving our vision:
Being Patient-Centered
We provide safe, timely, equitable care to our patients centered on evidence-based medicine.
Demonstrating Excellence
We hold ourselves accountable to the highest standard of care.
Showing Integrity
We demonstrate honesty and humility in all interactions. We say what we know when we know it using language the builds trust and relationships.
Working as a Team
We collaboratively work together to care for each other, our patients and our community. Our Values define who we believe in being and the following Principles represent how we put these values into practice. They describe how we work with each other, our patients and partners as well as describing who we are and how we drive our success.
Everyone. Everyday. Every Situation. Always.
Connect and Collaborate
Make the extra effort to reach across lines and work together throughout all departments of OMHC. Be available. With appropriate respect for confidentiality, share information, insights, and experience freely throughout our organization. Teach and be willing to be taught.
Practice Blameless Problem Solving
Focus on turning problems into opportunities for improvement. Be willing to step in and help when needed for success. Focus on OUR results.
Speak Straight
Always assume positive intent. Be willing to agree to disagree. Say what you mean, and be willing to ask questions, share ideas, or raise issues. Immediately address conflicts, deliver tough messages and have difficult conversations Resolve issues with those who are involved or affected.
Honor Commitments
Do what you say you’re going to do, when you say you’re going to do it. Including being on time for phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new timeline.
Set Clear Expectations
Set clear expectations upfront. Always ask for clarity when you are not clear. Be willing to explain in a different manner.
Respect the Individual
Be open to other people’s diverse perspectives and ideas, regardless of title, level, tenure, experience or viewpoint. Always treat one another with respect and dignity.
Listen Generously
Above all, listen to understand. Listening is more than simply “not speaking” Stay curious and ask thoughtful questions and listen intently to the answers.
Be Authentic
Be real. Be transparent to others. Vulnerability is a strength, not a weakness. Be humble, own up to your own mistakes, and extend grace to others.
Persistent Curiosity
Be open and willing to explore new ideas. Continuously improve. What got us here may not get us where we need to go.
Take Care of Yourself
Use your Time off to refresh and recharge. To give your best, you must be at your best, keep your health and wellness in mind. Protect OMHC's most valuable resource… YOU!
Have Fun
While our passion for excellence is real and we know work can be challenging, we keep a balanced perspective. Laugh, smile and enjoy the ride. Recognize and celebrate each other's successes big and small. Regularly extend meaningful acknowledgement and appreciation to yourself and others.
Role and Responsibilities
Clinical Duties:
- Patient Preparation: Prepare patients for examinations/procedures by taking vital signs, recording medical histories, and ensuring patient comfort.
- Specimen Collection: Perform phlebotomy and collect other specimens for laboratory testing, ensuring proper labeling and handling.
- Prepare and perform waived lab testing.
- Medication Administration: Administer medications and vaccines as directed by healthcare providers, following safety protocols.
- Assistance During Procedures: Assist healthcare practitioners during examinations and minor surgical procedures.
- Call patients with results from labs and other studies after the provider has reviewed the results.
- Equipment Sterilization: Sterilize medical instruments and maintain cleanliness in examination rooms.
- Document all patient interactions in the electronic medical record.
Administrative Duties:
- Appointment Scheduling: Manage patient appointments, ensuring efficient use of clinic resources.
- Referral Management: takes steps to complete referrals to specialist providers and notifies patient of progress and coordinates with patient to make appointments at specialist provider’s office.
- Medical Records Management: Maintain accurate and confidential electronic health records (EHRs) in compliance with HIPAA regulations.
- Billing and Coding: Assist with billing processes, including coding for insurance claims and patient billing inquiries.
- Patient Communication: Educate patients on treatment plans, medications, and preventive healthcare practices
Competencies:
- Clinical Proficiency: Competence in clinical procedures and medical terminology.
- Technical Skills: Familiarity with electronic health record (EHR) systems and basic computer applications.
$24.00-$29.00 per hour DOE
Requirements
Education & Experience:
- Educational Background: Completion of an accredited medical assisting program.
- Experience: Prior experience in a clinical setting is preferred, especially within a Rural Health Clinic.
Licensing & Certifications:
- Preferred: Hold an active Medical Assistant-Certified credential issued by the Washington State Department of Health.
- Medical Assistant- Registered should have a plan to become certified within 6 months of hire date.
- CPR Certification: Current Basic Life Support (BLS) certification is required.
Physical Requirements:
- Mobility: Ability to stand and walk for extended periods.
- Lifting: Capability to lift and move items weighing up to 35 pounds.
- Manual Dexterity: Proficiency in handling medical instruments and performing precise clinical tasks.
Environmental Conditions:
- Clinical Exposure: Regular exposure to infectious agents, chemicals, and biohazardous materials.
- Safety Protocols: Strict adherence to infection control policies and use of personal protective equipment (PPE) is mandatory.