Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

The Meat Clerks play a vital role in delivering an exceptional shopping experience by ensuring that Lee’s Marketplace guests receive fresh, high-quality meat products, excellent service, and a clean, well-stocked department. This position is responsible for preparing, packaging, labeling, and merchandising a variety of fresh meat and seafood items, while maintaining strict standards of food safety, sanitation, and product rotation.

Primary Position Duties:

Key Duties and Responsibilities:

• Cut, trim, and prepare various cuts of meat, including beef, pork, poultry, and lamb, based on customer orders and store requirements.
• Assist customers by answering questions about meat cuts, preparation methods, and cooking recommendations. Provide suggestions and help customers select the right products for their needs.
• Ensure the meat department is fully stocked with fresh products. Display products in an appealing and hygienic manner. Replenish stock regularly to meet demand.
• Keep the meat department, including workstations, utensils, and display cases, clean and organized. Follow all food safety regulations and proper hygiene practices.
• Monitor inventory levels, check for expiration dates, and rotate stock to minimize waste. Assist in ordering products as needed.
• Follow all health and safety guidelines, including wearing protective gear and handling equipment safely. Ensure compliance with all company policies and local regulations regarding food safety.
• Accurately package meat products, including weighing and labeling packages with the correct price and product information.
• Work closely with other meat department staff, store managers, and other departments to ensure smooth operation and customer satisfaction.

Guest Service:

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.

Product Handling:

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by rotating stock and checking expiration dates.
• Assist in unloading deliveries and organizing stock rooms as needed.
• Package and label products using a computer program.
• Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety:

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations.
• Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable):

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

Team Collaboration:

• Work cooperatively with team members to achieve store goals.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• Provides a safe, clean, and positive environment and consistently builds and supports a culture that is based on relationships and continuous improvement.
• Continually strives to build knowledge and skills, both personally and within the department.
• Provides a professional example for other team members to follow.
• Attends team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sales environment with tact and patience.

Position Requirements:

• Age Requirement: 18yrs+
• Availability: Flexible including evenings, weekends, and holidays

• Register system
• Extensive phone and intercom use
• Blades, slicers, and knives
• Hot cases and cold cases
• Temperature controlled rooms
• Step stools/ladders
• Trash Compactor
• Bailer
• Wheelers
• Delivery Vehicles (21yrs+)
• Digital communication and training platforms
• Handheld ordering systems
• Any other tools and machinery seen fit for role

Education or Skills:

Education and Experience:

• High school diploma or equivalent.
• Previous experience in food service or guest service (preferred).
• Previous Meat Department experience welcome.

Skills and Abilities:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Friendly, customer-focused attitude.
• Basic knowledge of food safety or willingness to complete training
• Punctual, dependable, and able to follow instructions
• Ability to implement solutions quickly and effectively.
• Ability to work in a fast-paced environment.
• Ability to handle team member, guest, and vendor inquiries and complaints effectively.
• Ability to read and follow instructions.
• Great verbal and written communication skills.