Summary
We are seeking a Collection Agent to join our team at Optimum Water Solutions. In this role, you will be responsible for managing accounts receivable and ensuring timely collection of payments. Your efforts will directly contribute to our mission of providing excellent service and support to our valued customers.
Responsibilities
- Making collection calls to follow up on outstanding payments.
- Negotiate payment plans with clients to ensure timely collections.
- Perform account reconciliation to maintain accurate financial records.
- Utilize financial software to track payments and account status.
- Communicate effectively with customers regarding their accounts and payment options.
- Document all interactions with clients in accordance with company policies.
- Collaborate with other departments to resolve billing issues as needed.
Requirements
- Proven experience in collections or accounts receivable roles.
- Strong negotiation skills and ability to communicate effectively with clients.
- Familiarity with financial software and accounting principles.
- Attention to detail for accurate account management and reconciliation.
- Ability to work independently while managing multiple accounts efficiently.
If you are passionate about helping others and have the skills to drive successful collections, we invite you to apply today and become a part of our mission at Optimum Water Solutions!
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Franklin, IN 46131 (Required)
Ability to Relocate:
- Franklin, IN 46131: Relocate before starting work (Required)
Work Location: In person