Concierge – Job Description
Avenir, a luxury apartment community located in U. City, is seeking a polished, service-minded Concierge to elevate the experience for our residents, guests, and team members. If you’re passionate about hospitality and thrive in a high-end, customer-focused environment, we’d love to meet you.
Who You Are:
- A night owl with a warm, professional presence and a natural ability to make others feel welcome
- Experienced in hospitality and customer service
- Dependable, proactive, and detail-oriented
- A strong communicator and quick problem-solver with a positive, can-do attitude
Key Responsibilities:
- Provide a friendly and professional welcome to all guests and residents
- Maintain and monitor the visitor log; ensure proper sign-in/sign-out procedures
- Manage incoming packages and deliveries
- Refill and maintain coffee stations and paper products in shared spaces
- Keep the front desk and lobby areas clean, organized, and inviting
- Monitor building access to maintain a secure and peaceful environment; report any irregularities
- Liaise with housekeeping and maintenance teams to uphold cleanliness and safety standards
- Serve as the first point of contact for resident and guest inquiries or concerns
Requirements:
- Availability for late night shifts, weekends, and holidays
- Professional appearance and demeanor
- Strong communication, organizational, and interpersonal skills
- Minimum 2 years of experience in customer service or hospitality
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 12 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Paid time off
Schedule:
- Evening shift
- Night shift
- Rotating weekends
Experience:
- Concierge: 2 years (Preferred)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- St. Louis, MO 63124 (Required)
Work Location: In person