IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!
At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. We’ve had the home team advantage for over 75 years, and we’re proud to serve the communities where we live, work, and play.
Join the Home Team
- Award-Winning Culture: 2023 & 2024 Best Places to Work
- 4.7 Google Star Rating
- Competitive Compensation and Benefits
- Family-Oriented Culture, PTO, and Paid Holidays
401k + Match, HSA, and more! -
WHAT WE’RE OFFERING
The Construction Technician will perform skilled technical work related to the construction, installation, and maintenance of telecommunications systems, including outside plant copper and fiber facilities, voice and data equipment, and associated telecommunications hardware.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.
- Installs and maintains aerial and buried service wiring and cables, including ongoing cable maintenance, and cable pair trouble shooting, repair and maintenance.
- Performs duties related to copper and fiber cable trouble shooting, and line and other facility quality standards.
- Performs skilled duties related to copper and preventive cable maintenance.
- Installs plant facilities according to drawings provided by Engineering.
- Installs and turns up FTTX facilities.
- Performs facilities maintenance required for trouble tickets.
- Performs copper and fiber facilities locates as needed.
- Prepares various documents, such as time sheets, work order summaries, inventory usage and request forms, etc.
- Keeps service truck fully stocked with required inventory items to perform job duty.
- Performs service orders from the Central Office switch to the customer premises as needed.
- Performs all testing required for installation of POTS and DATA services over copper and fiber optic facilities.
- Cross-trains with Network and Plant personnel to install complex outside plant or central office systems.
- Performs required documentation of service orders, and maintenance visits in eLations system.
- Ability to navigate and interpret standard telecommunication prints and mapping.
WHAT YOU BRING
- High school diploma or equivalent, plus two years of experience at an OSP, I&R, or Cable Maintenance technician level is preferred.
- Must hold a valid Tennessee Class D driver’s license with an acceptable driving record.
- Familiarity with all facilities of the local exchange distribution network.
- Knowledge of basic electricity.
- Familiarity with RUS outside plant practices and standards.
- Understanding of copper and fiber color codes.
- Proficiency in using line and facility test equipment, as well as copper and fiber locating equipment.
- Skilled in operating various construction equipment, including backhoes, cable plows, trenchers, etc.
- Ability to actively participate in a team environment that fosters forward thinking, innovation, and creativity to meet the company’s current and future needs.
- Resourceful with a hands-on, "roll-up-the-sleeves" attitude. Must demonstrate initiative in resolving problems, seeking answers independently, and persistently working toward goals.
- Demonstrates high ethical standards and a strong work ethic, with an emphasis on team commitment, respect for others, the ability to acknowledge and build on others’ ideas, and support for group decisions.
- Ability to read and understand blueprints, instructions, engineering diagrams, work orders, written documentation, training materials, and network records.
- Ability to operate motorized work and service equipment, including personal computers, phone systems, software applications (e.g., email clients and web browsers), hand tools, power tools, and test equipment.
- Proficient in using manual tools such as shovels, rakes, sledgehammers, and pickaxes.
- Ability to operate mechanized equipment such as trucks, excavators, plows, and trenchers.
- Knowledge of basic mathematics and consumer electronics.
WHO WE ARE
United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved to be an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region, as recognized by Broadband Now, United also delivers a personalized user experience with local customer service, ranking as one of the industry’s best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and it was one of the first companies in Tennessee to introduce a fiber-to-the-home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.
UNITED COMMUNICATION'S CORE VALUES:
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.
- Safety – we assure the safety of everything we do.
- Service – we are responsive, informed, and easy to do business with.
- United – we communicate and collaborate.
- Integrity – we keep our promises and do the right thing even when no one is watching.
- Driven – we serve to win customers.