Title: Contents Technician
Location: Reno, NV
Want to be a difference maker? We provide homeowners peace of mind so they can focus on what matters most!
Come work as a Contents Technician with Paul Davis Restoration and you too can become a difference maker. As a Contents Technician in our Emergency Services Department, you will work in homes and commercial properties affected by disasters such as water, fire, mold, or smoke damage. Your primary responsibilities include documenting, protecting, packing, organizing, and cleaning affected contents. Salvageable items are carefully removed, transported to our warehouse for deep cleaning, and then returned to the customer.
About Us
Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results!
We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on being difference makers by living our vision, mission and values to be more than just a service provider! The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service.
Supervisory Responsibilities
This role does not include formal supervisory responsibilities. However, Senior and Lead Technicians may take on leadership roles when directing crews in the shop or field.
Job Responsibilities
- Provide excellent customer service and empathy to the property owner during the restoration process
- Properly pack boxes with the property owner's possessions
- Wrap and protect all furniture
- Clean items that are brought to the facility
- Clean items from smoke and fire damage (deodorization, pack-outs, and securing the structure)
- Properly document items during the pack-out and cleaning process
- Be respectful of the customer's home, time, and property
- Additional duties as assigned by the supervisor
Required Skills and Abilities
- Valid driver's license with a clean driving record
- Ability to pass a criminal background check and drug screen
- Comfortable working in extreme temperatures
- Strong communication, interpersonal, and customer service skills
- Ability to follow instructions and interpret written and oral directions
- Detail-oriented, highly organized, and able to prioritize workloads
- Capable of working within time constraints while maintaining quality and service
- Willingness to learn and apply proper procedures
- Positive, team-oriented attitude
- Familiarity with water, fire, and mold restoration practices
- Knowledge of cleaning chemicals, solvents, and safe handling procedures
- Ability to work effectively with staff, contractors, vendors, agencies, and the public
- Ability to pass a respirator physical and FIT test
Education and Experience
- Knowledge of practices and procedures of water, fire, mold, and asbestos trades preferred
- Knowledge of cleaning chemicals, solutions, and use of solvents
- High school diploma or equivalent
- IICRC certified in any area is a plus
Physical Requirements
- Lift (constantly) 5 - 40 pounds, lift (frequently) 20 - 100 pounds
- May involve significant standing/walking/pushing/pulling
- Occasional climbing (ladders, etc.), balancing, crouching, frequent stooping, reaching, kneeling, and handling
- Ability to work in confined spaces
- Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat
- Exposure to noise levels ranging from moderate to loud from occasional to frequent
- Remaining in a stationary position, often standing or sitting for prolonged periods
- Moving about to accomplish tasks or moving from one worksite to another
- Repeating motions that may include the wrists, hands, and/orfingers
- Operating machinery and/or power tools
- Operating motor vehicles or heavy equipment
Benefits
- 3 weeks of paid time off
- 7 company paid holidays
- 401(k) with company match
- Medical, dental, vision, life, supplemental, and disability insurance offered
- On-the-job training to develop new skills
We support and hire Veterans and we are an equal opportunity employer.