The Ed Napleton Automotive Group is looking for our next Corporate Dealership Service Advisor Trainer. Located at Napleton’s St. Peters dealership locations, The Automotive Corporate Dealership Service Advisor Trainer role will help to hire, train, and develop the skills of the Service Advisors at multiple locations following the company Service Drive Process. Training sessions will be delivered both on the drive and via Zoom. All assignments and performance objectives are delivered from the corporate office training team.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
What We Offer:
- Competitive compensation up to $60,000-$120,000
- Flexible Scheduling options, Full- time- 5-day work week
- Family Owned and Operated- 90+ years in business!
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Paid PTO
- Discounts on products, services, and vehicles
Job Responsibilities:
- Deliver engaging team member training sessions
- Maintain Assistant Trainer event calendar and various reports for team member Training and Registration.
- Keep accurate training records.
- Deliver training is focused on helping advisors understand the importance of service drive best practices to improve overall customer experience and satisfaction ratings/surveys, including utilization of various workplace tools.
- Additional tasks and responsibilities as assigned by the Training Manager
Job Requirements:
- 3-5+ years of dealership Service Advisor experience
- A proven track record of excellent customer service results along and achieving sales and performance metrics.
- Ability to adapt and learn and work with various computer applications; including CDK, GOOGLE docs and excel
- Excellent communication skills, organization, and follow-up skills
- 18+ years of age or older to comply with the company driving policy
- Valid Driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
IND1
Service Advisor, Service Consultant, Service Trainer, Service Drive Manager
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person