Courier
SUMMARY:
Responsible for picking up, transporting, and delivering samples and related items and completing appropriate forms and documentation.
ESSENTIAL FUNCTIONS:
- Picks up, transports and delivers samples, documents, materials and other items as needed.
- Reviews, completes and processes documents, databases, and related materials and information for sample pick up, transport and delivery.
- Prepares vehicle or truck for daily operations, including documents, safety, and related areas.
- Provides basic support in the application and assistance to staff and management regarding the transport of samples.
- Provides basic support researching issues and developing recommendations to resolve employee, management and related customer issues.
- Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS:
Education and Experience:
High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training and experience.
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- Valid Driver's License.
Required Knowledge and Skills
Required Knowledge:
- Sample pick up, transport and delivery principles, practices and techniques.
- Understanding of the daily administration of sample deliveries.
- Customer service principles and practices.
- Safe driving principles and practices.
- Ability to learn applicable organizational policies and procedures.
- Computer applications and systems related to the work.
- Principles and practices to serving as an effective project team member.
- Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
- Correct business English, including spelling, grammar and punctuation.
Required Skills:
- Safely operating a motor vehicle.
- Providing customer service.
- Operating in both a team and individual contributor environment.
- Applying and explaining organizational policies and procedures.
- Maintaining databases, forms, documents and related informati0n.
- Using initiative and judgment within established department policies and procedures.
- Using tact, discretion, and prudence in working with those contacted in the course of the work.
- Performing effective oral presentations to groups and peers and the department.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
- Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Pace® Analytical Services
Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and more are safe.