JOB TITLE: Peer support parent
DEPARTMENT: Child & Adolescent
HOURS Between: 8:00AM to 6:00 PM Monday thru Friday
(Saturdays Flexible as needed by school and/ or administration)
JOB DESCRIPTION:
- PURPOSE AND SCOPE
To provide peer support services to an identified population in assigned Clinics and School(s) while working collaboratively with a multidisciplinary team within the clinical office and school(s) to increase and empower the individual to reach the wellness goals they have developed for themselves. Parent Peer Support (PPS) is a strength-based rehabilitative service provided to parents/caregivers that is expected to increase the youth/family’s capacity to function within their home, school, and community while promoting recovery. These services are rendered by a CPS-P (Certified Peer Support – Parent) who is performing the service within the scope of their knowledge, live d - experience, and education. The service exists within a system of care framework and enables timely response to the needs of all family members across several life domains, incorporating formal and informal supports, and developing realistic intervention strategies that complement the youth’s natural environment. Additionally, the PPS will seek and maintain certification as a CPS (Certified Peer Specialist). The PPS will collaborate with psychiatrist, nurse practitioners, Program Directors, within SBHS. The PPS Must be dependable / flexible.
SERVICE DEFINITIONS, DUTIES AND RESPONSIBILITIES
The services are geared toward promoting self‐empowerment of the parent, enhancing community living skills, and developing natural supports through the following
- Through positive relationships with health providers, promoting access and quality services to the youth/family.
- Assisting with identifying other community and individual supports that can be used by the family to achieve their goals and objectives-these can include friends, relatives, and/or religious affiliations.
- Assisting the youth and family accessing strength-based behavioral health, social services, educational services and other supports and resources required to assist the family to attain its vision/goals/objectives including: Helping the family identify natural supports that exist for the family working with families to access supports which maintain youth in the least restrictive setting possible; and Working with the families to ensure that they have a choice in life aspects, sustained access to an ownership of their IRP and resources developed in partnership with the multi-disciplinary team, working with the provider community to develop responsive and flexible resources that facilitate community based interventions some as follow
- Light travel as assigned.
- Follows all policies and procedures of SBHS.
- Ensure application of all program requirements.
- Assists in the planning, development, scheduling and implementation of program activities, as assigned.
- Acts as a liaison/representative with stakeholder in a variety of settings/events locally and statewide.
- Acts as advocate for individual served in order to coordinate required services or to resolve crisis.
- Meets all performance expectations.
- Meets daily billable services expectation.
- Demonstrates collaborative documentation 90% of daily documentation services.
- Performs job responsibilities with minimal supervision.
- Attends on and off site trainings, with light travel, as assigned.
- May be amended or assigned to Clinical needs if warranted
- Provide in home services as requested or needed
- Assisting families in gaining skills to promote the families’ recovery process (e.g., self-advocacy, developing natural supports, etc.);
- Support family voice and choice by assisting the family in assuming the lead roles in all multi-disciplinary team meetings;
- Listening to the family’s needs and concerns from a peer perspective, and offering suggestions for engagement in planning process;
- Providing ongoing emotional support, modeling and mentoring during all phases of the planning services/support planning process;
- Promoting and planning for family and youth recovery, resilience and wellness;
- Working with the family to identify, articulate and build upon their strengths while addressing their concerns, needs and opportunities;
- Helping families better understand choices offered by service providers, and assisting with understanding policies, procedures, and regulations that impact the identified youth while living in the community;
- Ensuring the engagement and active participation of the family and youth in the planning process and guiding families toward taking a pro-active and self-managing role in their youth's treatment;
- Assisting the family with the acquisition of the skills and knowledge necessary to sustain an awareness of their youth's needs as well as his/her strengths and the development and enhancement of the family's unique problem‐solving skills, coping mechanisms, and strategies for the youth's illness/symptom/behavior management;
- Assisting the parent in coordinating with other youth‐serving systems, as needed, to achieve the family/youth goals;
- As needed, assisting communicating family needs to multi-disciplinary team members, while also building the family skills in self-articulating
- needs/desires/preferences for treatment and support with the goal of full family-guided, youth-driven self-management; youth-serving systems;
- Cultivating the parent/guardian’s ability to make informed, independent choices including a network for information and support which will include others who have been through similar experiences;
- Building the family skills, knowledge, and tools related to the identified condition/related symptoms so that the family/youth can assume the role of self-monitoring and self-management
- Assisting the family in understanding:
- Various system processes, how these relate to the youth’s recovery process, and their valued role (e.g. crisis planning, IRP process);
- What a behavioral health diagnosis means and what a journey to recovery may look like; and
- The role of services/prescribed medication in diminishing/managing the symptoms of that condition and increasing resilience and functioning in living with that condition
- Empowering the family on behalf of the recipient; providing information regarding the nature, purpose and benefits of all services; providing interventions and
- support; and providing overall support and education to a caregiver to ensure that he or she is well equipped to support the youth in service transition/upon discharge
- Have natural supports and be able to navigate service delivery systems;
- Identifying the importance of Self Care, addressing the need to maintain family whole health and wellness in order to ultimately support the youth with a behavioral health condition
- Assisting the family in self-advocacy promoting family-guided, youth-driven services and interventions;
- Drawing upon their own experience, helping the family/youth find and maintain hope as a tool for progress towards recovery; and
- Assisting youth and families with identifying goals, representing those goals to the collaborative, multi-disciplinary treatment team, and, together, taking specific steps to achieve those goals
- ORGANIZATIONAL RELATIONSHIPS
a. Reports directly to the C&A Program Manager.
b. Serves as an agency representative at community events as assigned.
c. Acts as a liaison in any external events.
d. Work as a collaborative with Leadership members regarding provision of services.
JOB REQUIREMENTS:
- Qualification, Education and Training
Must either be a Certified Peer Specialist or agree to seek and maintain the peer support parent certification (within 6 months).
Must have a High School Diploma or GED.
Must have a valid driver’s license and a good driving record.
- COMPETENCIES/TECHNICAL REQUIREMENTS:
a. Some knowledge of diagnostic impressions or criteria.
b. Knowledge of crisis intervention techniques.
c. Knowledge of individual and group therapy techniques.
d. Ability to prioritize time and resources among primary projects of responsibilities.
e. Ability to anticipate future trends and issues that should be addressed to meet goals and objective.
f. Knowledge of how health care’s facility operates.
g. Ability to develop plans according to policies and procedures.
h. Ability to plan, monitor and evaluate the performance of direct reports.
i. Maintain all credentials as required by C&P and SBHS policy.
j. Computer literate, ability to coordinate and organize work, ability to maintain filing, prepares reports as requested and good communication skills.
Preferred Qualifications:
One year of experience as a peer support parent and / or have related experience serving youth and families through participation in community volunteering, support groups, family organizations and/or advocacy. Experience in documentation through electronic medical records.
- EXPECTATIONS REGARDING QUALITY AND QUANTITY OF WORK:
a. Meets or exceeds all quality indicators set forth by supervisors and agency management.
b. Meets all program site and agency goals in the area of quantity of work within set time frames.
c. Provides a safe therapeutic environment that honors choice and recognizes individual strengths, needs, desires and preferences.
- Must abide by all policies of SBHS, to include, but not limited to, confidentiality, HIPAA requirements, dress code, and professional behavior.
- Must arrive to work as scheduled. Uses the Paycom data base to log attendance. Must submit leave request in a timely manner. Abides by procedures set forth by supervisor for call-ins and submits documentation for absences due to illness of more than 17 consecutive hours.
- Attends and complies with required Annual Updates. Attend all mandatory trainings.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person