Custodial Manager

We are seeking a dedicated and experienced Custodial Manager to oversee the day-to-day custodial operations and administrative functions for a key facility in Miami Gardens, FL. This role ensures compliance with contract requirements, maintains high standards of cleanliness and safety, and leads a team of custodial staff to deliver exceptional service.

Key Responsibilities:

• Oversee custodial operations to ensure compliance with contract specifications and service level agreements.
• Manage staffing, scheduling, and payroll for assigned buildings.
• Provide hands-on support during staff shortages or call-offs—this is a critical part of the role.
• Conduct regular inspections and implement quality control measures.
• Maintain inventory of cleaning supplies and equipment; ensure proper usage and storage.
• Interact with clients daily to address concerns, gather feedback, and identify service opportunities.
• Lead and develop custodial supervisors and team leads; provide coaching, performance evaluations, and disciplinary actions as needed.
• Ensure compliance with OSHA regulations and company safety protocols.
• Analyze operational and financial performance; implement cost control strategies.
• Submit accurate and timely reports, including payroll, labor variance, and operational updates.
• Attend company training workshops and contribute to continuous improvement initiatives.

Minimum Qualifications:

• High School Diploma or GED required; Associate degree preferred.
• Minimum 3 years of supervisory experience in a service or customer-focused environment.
• At least 1 year of custodial or environmental services experience (healthcare or hospitality preferred).
• Experience with cost estimating and pricing services.
• Working knowledge of OSHA safety regulations and chemical handling procedures.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Valid Florida driver’s license required.
• Bilingual in Spanish strongly preferred.

Leadership & Compliance:

• Supervise and evaluate team performance in accordance with company policies and applicable laws.
• Foster a positive work environment focused on safety, accountability, and service excellence.
• Ensure all documentation, including terminations and operational plans, is accurate and submitted on time.