Customer Service Manager

Quality Plus Cleaners
Pasco County, Florida
Full time
1 day ago

COMPENSATION NEGOTIABLE BASED ON EXPERIENCE & TALANT

Monday thru Saturday: 45 to 50 scheduled hours per week

Must have own vehicle

Must be willing to commute WITHIN 10 MILE RADIOUS

Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in Spanish and English, possess excellent communication skills, and have a passion for delivering exceptional customer service.

Responsibilities:

- Handle inbound and outbound customer calls professionally and courteously
- Provide accurate, valid, and complete information by using the right methods/tools
- Upsell products and services when appropriate
- Perform data entry tasks with a high level of accuracy
- Analyze customer needs and recommend suitable solutions
- Maintain customer records by updating account information regularly

Skills:
- Proven customer service experience or experience in a call center environment
- Ability to effectively communicate via phone and email
- Strong data entry skills with attention to detail
- Proficiency in upselling techniques
- Multilingual abilities are a plus
- Excellent phone etiquette and active listening skills

If you are a dedicated individual with a passion for customer service and possess the required language skills, we invite you to apply for this exciting opportunity. Join our team and be part of a dynamic work environment where your contributions are valued.

Job Type: Full-time

Pay: From $700.00 per week

Ability to Commute:

Ability to Relocate:

Work Location: In person

Apply
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