Company Description
About Us
At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Austin, TX. The ideal candidate will provide frontline support to clients, ensuring all inquiries are handled efficiently and professionally. You will play a vital role in maintaining strong client relationships and supporting daily administrative and operational tasks.
Responsibilities
Respond to customer inquiries via phone and email in a timely, courteous manner
Provide accurate information regarding property listings, services, and procedures
Maintain client records and ensure all data is up-to-date
Coordinate with internal departments to resolve customer issues
Schedule appointments and follow up with clients as needed
Assist in preparing documentation and reports related to customer interactions
Monitor and manage the CRM system for customer tracking and follow-ups
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor’s degree preferred)
Previous experience in customer service, administrative support, or real estate is a plus
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to handle multiple tasks and work in a fast-paced environment
Excellent organizational and time-management skills
Attention to detail and a proactive problem-solving mindset
Additional Information
Benefits
Competitive salary range: $50,000 – $60,000 per year
Opportunities for professional growth and development
Supportive and collaborative team environment
Paid time off and holidays
Health, dental, and vision insurance options