Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and ensuring a smooth flow of patient interactions. This role requires strong communication skills, attention to detail, and the ability to handle various administrative tasks efficiently.
Duties
- Greet patients warmly and manage check-in and check-out processes.
- Schedule appointments and manage the dental calendar effectively.
- Verify patient insurance information and handle insurance claims processing, and handle EOBs.
- Maintain accurate patient records through documentation review and data entry in computerized systems.
- Answer phone calls with professionalism, addressing inquiries and providing information about services.
- Assist with clerical tasks including filing, scanning, and maintaining organized records.
- Collaborate with dental staff to ensure a seamless patient experience.
- Handle patient payments and billing inquiries as needed.
Qualifications
- Minimum one year experience as a dental receptionist.
- Proficiency in using computerized systems for documentation and scheduling.
- Strong customer service skills with an emphasis on phone etiquette.
- Excellent organizational skills with attention to detail in clerical tasks.
- Ability to verify insurance coverage accurately and efficiently.
- Strong communication skills to interact effectively with patients and staff.
- A positive attitude and willingness to learn in a fast-paced environment.
Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while supporting the overall operations of our practice.
Job Type: Part-time
Pay: $22.93 - $25.00 per hour
Expected hours: 25 – 30 per week
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person