Job Summary
We are seeking a dedicated and detail-oriented Treatment Coordinator to join our dental clinic team. The ideal candidate will play a vital role in ensuring a smooth patient experience by coordinating treatment plans, managing patient inquiries. This position requires strong communication skills, familiarity with dental terminology, and proficiency in clerical tasks within a medical office environment.
Responsibilities
- Manage incoming calls and respond to patient inquiries regarding treatment options and appointment scheduling using phone systems.
- Verify insurance coverage and benefits for patients, ensuring accurate information is communicated.
- Assist in the preparation of patient treatment plans by collaborating with dental professionals.
- Maintain organized patient records and documentation, utilizing knowledge of ICD-10 and dental terminology.
- Provide clerical support to the office, including filing, data entry, and maintaining office supplies.
- Educate patients about their treatment options and financial responsibilities.
- Ensure compliance with all medical office protocols and policies to maintain a high standard of care.
- Serve as a liaison between patients and dental staff to enhance communication and patient satisfaction.
Qualifications
- Previous experience in a medical or dental office setting is preferred.
- Proficient in insurance verification processes and medical billing practices.
- Familiarity with dental terminology and ICD-10 coding is highly desirable.
- Strong clerical skills with attention to detail in managing patient records.
- Bilingual candidates are encouraged to apply to better serve our diverse patient population.
- Excellent communication skills, both verbal and written, are essential for effective patient interaction.
- Ability to work collaboratively within a team environment while maintaining professionalism.
If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a fast-paced environment, we encourage you to apply for the Treatment Coordinator position.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person