- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Lead product discovery spearheading efforts to identify new opportunities that align with customer needs and market trends
- Conduct in-depth user research, interviews, and usability testing to gather valuable insights and validate product concepts
- Develop and execute strategic product roadmaps informed by comprehensive user research, journey mapping, and market analysis
- Anticipate and plan for the upstream and downstream implications of new product features on the overall product experience
- Analyze metrics and leverage data analytics to assess product performance throughout the development life cycle
- Use insights to make informed decisions, take calculated risks, and adapt strategies as needed
- Champion agile practices and methodologies, ensuring a flexible and iterative approach to product development
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proficient knowledge of the product development life cycle, including discovery and requirements definition
- Craft detailed requirements, epics, and user stories that clearly articulate the product vision and guide development teams
- Demonstrated expertise in conducting user research, journey mapping, and market analysis
- Strong analytical skills with the ability to leverage data for strategic decision-making
- Self-starter able to thrive in a fast-paced, collaborative, and cross-functional environment
- Excellent relationship-building and communication skills, with the ability to establish trust and credibility across senior stakeholders, lines of business, and functions
- Established track record of delivering results in a complex environment
- Proficient in Microsoft Office Suite – specifically, Excel & PowerPoint
- Demonstrated prior experience working in a highly matrixed, complex organization
- Bachelor’s degree
- Display understanding of agile product development lifecycle
- Exhibit thought leadership and innovative thinking
- Knowledge of Jira, Confluence, and Agile Methodologies
- Be results-oriented with a strong attention to detail
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM