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We’re seeking a future team member for the role of Director - Product Management to join our Treasury Services Domestic Payments Product team. This role is located in Pittsburgh, PA.
In this role, you’ll make an impact in the following ways:
- As the Director of Product Management, you will be responsible for the strategy, adoption and execution of priorities across our Domestic Payments Product Suite.
- You will lead a cross functional team and collaborate with engineering, design, marketing, sales, control functions, compliance, risk, legal and operations to deliver products that solve customer problems and create value for our business.
- You will be responsible for setting the product vision, strategy, and goals, and communicating them effectively to internal and external senior executive stakeholders.
- You will own the long-term vision and strategy in growing adoption of our product offering within the federal, state and local government.
As the Director of Product Management you will be responsible for the following:
- Develop and communicate the product vision, strategy, and roadmap for consumer disbursements, aligned with the company's mission and objectives.
- Lead and mentor a team of product managers, and foster a culture of customer-centricity, innovation, and collaboration.
- Manage a complex set of requirements and program execution by BNY and its partners.
- Lead the team in defining and prioritizing product requirements, user stories, and acceptance criteria, and work with engineering and design teams to deliver high-quality products in an agile environment.
- Conduct market research, customer interviews, user testing, data analysis, and competitive benchmarking to validate product assumptions and identify new opportunities.
- Measure and report on the performance, adoption, and impact of the products, and use data and feedback to inform product decisions and improvements.
- Manage stakeholder expectations and relationships, and communicate product updates, roadblocks, and achievements to senior executive leadership internally and externally.
- Collaborate with marketing, sales, and operations to ensure successful launch and adoption.
- Manage product governance, risk and all relevant vendors used to deliver these services.
- Manage a number of workstreams needed to deliver the solution, manage transition of existing account holders and ongoing management of the program.
To be successful in this role, we’re seeking the following:
- Bachelor's degree in Business, or related field, or equivalent work experience. Advanced/graduate degree preferred.
- 12+ years of product management experience, preferably in the Treasury services payments product suite, etc.
- Proven track record of leading and launching successful products or complex programs that solve customer problems and drive business growth.
- Strong leadership, communication, and collaboration skills, and ability to influence and inspire teams and stakeholders across the organization.
- Experience with agile product development methodologies, tools, and best practices.
- Experience with commercialization, go-to-market, and profit and loss management of products, and ability to optimize product performance, pricing, and profitability.
- Passion for innovation, customer satisfaction, and continuous learning.
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- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.