DISPATCH ADMINISTRATIVE COORDINATOR – SECAUCUS, NJ
About the Company & Role:
- Roche Bobois, a global leader in high-end European designer furniture, is hiring a Dispatch Administrative Assistant to support its logistics operations.
- This full-time, hybrid role (3 days in office / 2 remote) runs Monday–Friday, 7:30 AM – 4:00 PM.
- Reporting to the Customer Service Manager, the role focuses on coordinating deliveries, maintaining accurate documentation, and supporting dispatch operations.
Key Responsibilities:
- Delivery & Documentation: Manage Delivery Vouchers (DVs), track outgoing orders, monitor delivery statuses, and validate/save Proofs of Delivery (PODs) in line with company standards.
- Portfolio Coordination: Extract and organize daily delivery orders, update internal systems, and manage multiple client/order tracking lists (e.g., After-Sales, cancellations, pickups, follow-ups).
- Database Management: Maintain tools for calculating storage fees, tracking deliveries, and monitoring unbalanced accounts.
- Administrative Support: Back up the dispatch team in tasks such as client communication, payment processing, transfer coordination, and assisting with special projects from the Customer Service Manager.
Qualifications & Work Conditions:
- High school diploma required; associate or bachelor’s in business, logistics, or related field preferred.
- Proficiency in Microsoft Office, especially Excel and Outlook; experience with ERPs (e.g., Salesforce, Zendesk) is a plus.
- Strong organizational skills, detail orientation, and ability to multitask under deadlines.
- Prior experience in logistics, customer service, or admin support is highly valued.
- Preferred skills include data reporting, delivery process knowledge (PODs, DVs), and cross-functional team collaboration.
- Work environment includes interaction with international teams and operational coordination across departments.
Contact:
If interested, please contact Sadea Grundy: s.grundy@roche-bobois.com.