About Care Transit:
Care Transit is a trusted provider of school transportation services, dedicated to ensuring safe, reliable, and timely transportation for students. We are expanding our operations and seeking a highly skilled Dispatch IT Manager to lead our technology-driven dispatch operations.
Position Overview:
We are looking for an experienced Dispatch IT Manager with hands-on experience using ICABBI & Move AI Dispatch Software. In this role, you will be responsible for overseeing and optimizing our dispatch technology systems, ensuring smooth and efficient daily operations, and supporting dispatch staff with technical training and troubleshooting.
Key Responsibilities:
- Manage and maintain all aspects of the ICABBI & Move AI Dispatch Software system.
- Oversee dispatch system configuration, updates, integrations, and performance.
- Train dispatch staff and drivers on software usage and best practices.
- Monitor system performance, identify issues, and implement effective solutions.
- Collaborate with operations and IT teams to align dispatch technology with company goals.
- Autonomous Driving Vehicles
- Ride Share
- One Click Leasing
- Analyze dispatch data to improve routing, efficiency, and service reliability.
- Liaise with ICABBI & Move AI support for technical issues, updates, and feature enhancements to include open API platforms on various software integration.
- Develop and maintain SOPs for dispatch software usage and troubleshooting.
- Provide on-call support as needed for critical dispatch issues.
Qualifications:
- Proven experience working with ICABBI & Move AI Dispatch Software (required).
- 3+ years of experience in a dispatch or transportation IT management role.
- Strong understanding of dispatch operations and fleet management.
- Proficient in system configuration, reporting tools, and software troubleshooting.
- Excellent communication, training, and leadership skills.
- Ability to work under pressure and handle fast-paced environments.
- Knowledge of school transportation logistics is a plus.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for growth and professional development
- Supportive team environment
- Relocation assistance offered for exceptional candidates looking to move
How to Apply:
Please submit your resume and a brief cover letter outlining your experience with ICABBI & Move AI Dispatch Software and your suitability.