Dispatch Specialist I
Description:
- Utilize systems to monitor workflow and load the work to qualified technicians.
- Evaluate and reassign work to available technicians as needed.
- Work to monitor and regulate work volumes.
- Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
- Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
- Ensure that service orders and repair tickets are processed accurately.
- Acquires skills through a combination of formal training and considerable on-the-job experience.
- May serve as lead and/or primary technical resource within department or work area.
- High School, GED or equivalent education and relevant experience.
- 3+ years of related experience
Job Type: Contract
Pay: $15.00 - $17.00 per hour
Expected hours: 40.00 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: Remote